{"id":2573,"date":"2021-08-01T08:56:28","date_gmt":"2021-08-01T08:56:28","guid":{"rendered":"https:\/\/www.onsightapp.com\/user-guide\/?p=2573"},"modified":"2025-09-18T08:53:21","modified_gmt":"2025-09-18T08:53:21","slug":"how-do-i-configure-the-from-and-reply-to-address-for-my-emails","status":"publish","type":"post","link":"https:\/\/www.onsightapp.com\/user-guide\/how-do-i-configure-the-from-and-reply-to-address-for-my-emails\/","title":{"rendered":"How do I configure the From: and Reply-To address for my emails?"},"content":{"rendered":"<style>\n.myTable table, th, td {\n  border: 10px solid #f2f2f2;\n  padding: 10px 10px 10px 10px;\n}\n.mytable table.center {\n  margin-left: auto;\n  margin-right: auto;\n}\n<\/style>\n<p>You can configure the following three fields that will display in the email headers for your order emails, quote emails and customer login invitation emails:<\/p>\n<table class=\"mytable\">\n<tbody>\n<tr>\n<td>\n<p>Sender Name<\/p>\n<\/td>\n<td>\n<p>This name will display in front of the Sender Email Address.<\/p>\n<p>The default sender name for your account is the company name you used to sign up for your account.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p>Sender Email Address<\/p>\n<\/td>\n<td>\n<p>When an order or quote has been created, the confirmation email will come from this email address.<\/p>\n<p>The default email address for a new account is no-reply@onsightapp.com.<\/p>\n<p>If you would like to display your own company email address here, please contact <a href=\"mailto:support@onsightapp.com\">support@onsightapp.com<\/a> for more information.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p>Reply-To Email address<\/p>\n<\/td>\n<td>\n<p>When users reply to your order or quote emails, their emails will go to this email address.<\/p>\n<p>The default Reply-To email address for your account is the email address that you used to sign up for your account.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>How to make changes<\/h2>\n<p>To view and configure these three fields, please follow these steps:<\/p>\n<ul>\n<li>Log in to the Onsight web console at\u00a0<a href=\"https:\/\/sales.onsightapp.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/sales.onsightapp.com\/<\/a>.<\/li>\n<li>Click on \u2018Settings\u2019 from the left-hand side menu.<\/li>\n<li>Click on the \u2018Configuration&#8217; menu item.<\/li>\n<li>Click on the \u2018Order Emails\u2019 tab.<\/li>\n<li>See your present email settings for orders.<\/li>\n<li>Click the \u2018Edit\u2019 button.<\/li>\n<li>Edit the values for the three fields.<\/li>\n<li>Click the \u2018Save\u2019 button.<\/li>\n<li>You can make the same changes in the \u2018Quote Emails\u2019 and \u2018Customer Emails\u2019 tabs.<\/li>\n<\/ul>\n<p><b>Related articles:<\/b><\/p>\n<p><a href=\"\/user-guide\/how-do-i-validate-my-domain-for-email-sending\/\">How do I validate my domain for email sending?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can configure the following three fields that will display in the email headers for your order emails, quote emails and customer login invitation emails: Sender Name This name will display in front of the Sender Email Address. The default<span class=\"ellipsis\">&hellip;<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"_links":{"self":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/2573"}],"collection":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/comments?post=2573"}],"version-history":[{"count":18,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/2573\/revisions"}],"predecessor-version":[{"id":4506,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/2573\/revisions\/4506"}],"wp:attachment":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/media?parent=2573"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/categories?post=2573"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/tags?post=2573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}