{"id":3281,"date":"2023-05-05T16:40:28","date_gmt":"2023-05-05T16:40:28","guid":{"rendered":"https:\/\/www.onsightapp.com\/user-guide\/?p=3281"},"modified":"2024-03-20T22:06:05","modified_gmt":"2024-03-20T22:06:05","slug":"how-to-delete-an-order-template","status":"publish","type":"post","link":"https:\/\/www.onsightapp.com\/user-guide\/how-to-delete-an-order-template\/","title":{"rendered":"How to delete an order template in the app"},"content":{"rendered":"<p>Order templates can only be deleted by an admin user or by the user (rep or customer login user) that created the order template.<\/p>\n<p>To delete an order template in the app you can follow these steps:<\/p>\n<ul>\n<li>Log in to the Onsight app\n<li>Select the customer for which you want to delete an order template\n<li>Tap on the three dots at the bottom left\n<li>Tap on \u2018View Order Templates\u2019\n<li>All available order templates will display for the selected customer\n<li>You can delete the old order template by swiping to the left\n<li>Tap on \u2018Ok\u2019 to remove the order template or \u2018Cancel\u2019 to keep the order template\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Contact the Onsight support team at <a href=\"mailto:support@onsightapp.com\">support@onsightapp.com<\/a> to activate this feature on your account. <\/p>\n<p>&nbsp;<\/p>\n<p><b>Related articles:<\/b><\/p>\n<p><a href='\/user-guide\/what-is-an-order-template\/'>What is an order template?<\/a><br \/>\n<a href='\/user-guide\/how-to-create-an-order-template\/'>How to create an order template<\/a><br \/>\n<a href='\/user-guide\/how-to-create-an-order-template-with-products-with-a-quantity-of-zero\/'>How to create an order template with products with a quantity of zero<\/a><br \/>\n<a href='\/user-guide\/how-to-view-the-order-templates-available-for-a-customer\/'>How to view the order templates available for a customer<\/a><br \/>\n<a href='\/user-guide\/how-to-convert-an-order-template-into-an-order\/'>How to convert an order template into an order<\/a><br \/>\n<a href='\/user-guide\/how-to-edit-an-order-template\/'>How to edit an order template<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Order templates can only be deleted by an admin user or by the user (rep or customer login user) that created the order template. To delete an order template in the app you can follow these steps: Log in to<span class=\"ellipsis\">&hellip;<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"_links":{"self":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/3281"}],"collection":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/comments?post=3281"}],"version-history":[{"count":9,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/3281\/revisions"}],"predecessor-version":[{"id":3815,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/3281\/revisions\/3815"}],"wp:attachment":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/media?parent=3281"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/categories?post=3281"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/tags?post=3281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}