{"id":3311,"date":"2023-06-06T21:48:02","date_gmt":"2023-06-06T21:48:02","guid":{"rendered":"https:\/\/www.onsightapp.com\/user-guide\/?p=3311"},"modified":"2025-08-03T21:19:34","modified_gmt":"2025-08-03T21:19:34","slug":"what-to-do-when-your-subscription-has-expired","status":"publish","type":"post","link":"https:\/\/www.onsightapp.com\/user-guide\/what-to-do-when-your-subscription-has-expired\/","title":{"rendered":"What to do when your subscription has expired"},"content":{"rendered":"<p>If your subscription has expired, you will no longer be able to log into the web console nor into the app. This might happen if you are on a free trial and your trial has expired. It might also happen if you have a paid subscription and you have not renewed your subscription before it expires. <\/p>\n<p>To renew your subscription:<\/p>\n<ul>\n<li>Log in to the Onsight web console at\u00a0<a href=\"https:\/\/sales.onsightapp.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/sales.onsightapp.com\/<\/a>.<\/li>\n<li>A message will appear that says that your subscription has expired.<\/li>\n<li>Follow the payment wizard to renew your subscription.<\/li>\n<\/ul>\n<p>Here are further details on the various options in the payment wizard: <a href=\"https:\/\/www.onsightapp.com\/user-guide\/what-are-the-payment-options-for-your-onsight-subscription\/\">What are the payment options for your Onsight subscription?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your subscription has expired, you will no longer be able to log into the web console nor into the app. This might happen if you are on a free trial and your trial has expired. It might also happen<span class=\"ellipsis\">&hellip;<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"_links":{"self":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/3311"}],"collection":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/comments?post=3311"}],"version-history":[{"count":6,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/3311\/revisions"}],"predecessor-version":[{"id":4235,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/3311\/revisions\/4235"}],"wp:attachment":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/media?parent=3311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/categories?post=3311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/tags?post=3311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}