{"id":3970,"date":"2024-07-08T13:57:22","date_gmt":"2024-07-08T13:57:22","guid":{"rendered":"https:\/\/www.onsightapp.com\/user-guide\/?p=3970"},"modified":"2025-09-18T10:33:17","modified_gmt":"2025-09-18T10:33:17","slug":"how-to-create-a-multi-customer-user","status":"publish","type":"post","link":"https:\/\/www.onsightapp.com\/user-guide\/how-to-create-a-multi-customer-user\/","title":{"rendered":"How to create a multi-customer user"},"content":{"rendered":"<p>First create a customer login user as per the <a href=\"\/user-guide\/how-to-create-a-customer-and-give-them-a-login\/\">usual process<\/a>. <\/p>\n<p>Then follow these extra steps to add additional customers to your customer login user:<\/p>\n<ul>\n<li>Log in to the Onsight web console at\u00a0<a href=\"https:\/\/sales.onsightapp.com\" target=\"_blank\" rel=\"noopener\">https:\/\/sales.onsightapp.com<\/a>.<\/li>\n<li>Click \u2018Settings\u2019 from the left-hand side menu.<\/li>\n<li>Click on the \u2018Users\u2019 menu item.<\/li>\n<li>Find your customer login for whom you want to add additional customers and click on the name.\n<li>Click the \u2018Edit\u2019 button.\n<li>Click into the \u2018Additional customers\u2019 field, type the name of the customer you want to add, and select it from the dropdown list.\n<li>You can add multiple customers to this field.<\/li>\n<li>Click the &#8216;Save&#8217; button.<\/li>\n<\/ul>\n<p>Note: The &#8216;Additional Customers&#8217; field is only available when you have the &#8216;Multi-customer user&#8217; feature enabled on your account. Extra fees apply for this special type of user. Contact the Onsight team at <a href=\"mailto:support@onsightapp.com\">support@onsightapp.com<\/a> to activate this feature on your account. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>First create a customer login user as per the usual process. Then follow these extra steps to add additional customers to your customer login user: Log in to the Onsight web console at\u00a0https:\/\/sales.onsightapp.com. Click \u2018Settings\u2019 from the left-hand side menu.<span class=\"ellipsis\">&hellip;<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/3970"}],"collection":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/comments?post=3970"}],"version-history":[{"count":5,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/3970\/revisions"}],"predecessor-version":[{"id":4522,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/3970\/revisions\/4522"}],"wp:attachment":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/media?parent=3970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/categories?post=3970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/tags?post=3970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}