{"id":4157,"date":"2025-02-08T14:21:17","date_gmt":"2025-02-08T14:21:17","guid":{"rendered":"https:\/\/www.onsightapp.com\/user-guide\/?p=4157"},"modified":"2025-09-18T09:10:57","modified_gmt":"2025-09-18T09:10:57","slug":"how-do-i-configure-the-email-settings-for-customer-invites","status":"publish","type":"post","link":"https:\/\/www.onsightapp.com\/user-guide\/how-do-i-configure-the-email-settings-for-customer-invites\/","title":{"rendered":"How do I configure the email settings for customer invites?"},"content":{"rendered":"<p>To configure the email settings for customer invites:<\/p>\n<ul>\n<li>Log in to the Onsight web console at\u00a0<a href=\"https:\/\/sales.onsightapp.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/sales.onsightapp.com\/<\/a>.<\/li>\n<li>Click on \u2018Settings\u2019 from the left-hand side menu.<\/li>\n<li>Click on the \u2018Configuration&#8217; menu item.<\/li>\n<li>Click on the \u2018Customer Emails\u2019 tab.<\/li>\n<li>See your present settings for customer invites.<\/li>\n<li>Click the \u2018Edit\u2019 button.<\/li>\n<li>Edit the setting that you want to change.<\/li>\n<li>Click the \u2018Save\u2019 button<\/li>\n<\/ul>\n<p>There are a range of email settings that you can change:<\/p>\n<ul>\n<li>Send customer invite emails?<br \/>\n Should an invite email be sent to customers to activate their account and download the Onsight ordering app?<\/p>\n<li>Sender name<br \/>\nThis name will display in front of the sender email address. The default sender name for your account is the company name you used to sign up for your account.<\/p>\n<li>Sender email address<br \/>\nThe email address that should appear as the From: address for the invite email.<br \/>\nAll bounces will also go to this email address.<br \/>\nThe default email address for a new account is no-reply@onsightapp.com. If you would like to display your own company email address here, please contact <a href=\"mailto:support@onsightapp.com\">support@onsightapp.com<\/a> for more information.<\/p>\n<li>Reply-To email address<br \/>\nWhen users reply to your invite email, their emails will go to this email address.<br \/>\nThe default Reply-To email address for your account is the email address that you used to sign up for your account.<\/p>\n<li>Email message<br \/>\nChoose your own message body for the customer invite email.\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>To configure the email settings for customer invites: Log in to the Onsight web console at\u00a0https:\/\/sales.onsightapp.com\/. Click on \u2018Settings\u2019 from the left-hand side menu. Click on the \u2018Configuration&#8217; menu item. Click on the \u2018Customer Emails\u2019 tab. See your present settings<span class=\"ellipsis\">&hellip;<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/4157"}],"collection":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/comments?post=4157"}],"version-history":[{"count":11,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/4157\/revisions"}],"predecessor-version":[{"id":4514,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/4157\/revisions\/4514"}],"wp:attachment":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/media?parent=4157"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/categories?post=4157"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/tags?post=4157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}