{"id":4183,"date":"2025-05-23T10:43:13","date_gmt":"2025-05-23T10:43:13","guid":{"rendered":"https:\/\/www.onsightapp.com\/user-guide\/?p=4183"},"modified":"2025-09-08T20:35:37","modified_gmt":"2025-09-08T20:35:37","slug":"how-do-i-hide-a-product-from-a-customer","status":"publish","type":"post","link":"https:\/\/www.onsightapp.com\/user-guide\/how-do-i-hide-a-product-from-a-customer\/","title":{"rendered":"How do I hide a product from a customer?"},"content":{"rendered":"<p>Follow this process to hide a specific product from a customer:<\/p>\n<ul>\n<li>Log in to the Onsight web console at\u00a0<a href=\"https:\/\/sales.onsightapp.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/sales.onsightapp.com\/<\/a>.<\/li>\n<li>Click on \u2018Manage your data\u2019 from the left-hand side menu.<\/li>\n<li>Click on the &#8216;Products&#8217; menu item.<\/li>\n<li>You will see a list of all of your products. <\/li>\n<li>Click on the product that you want to configure.<\/li>\n<li>Click the &#8216;Availability&#8217; tab.<\/li>\n<li>Click the &#8216;Edit&#8217; button.<\/li>\n<li>Uncheck the box for each customer group that should not have access to the product.<\/li>\n<li>Click the &#8216;Save&#8217; button.<\/li>\n<\/ul>\n<p>\n<b>Related articles:<\/b><\/p>\n<p><a title=\"How do I set up product availability per customer?\" href=\"https:\/\/www.onsightapp.com\/user-guide\/how-do-i-set-up-customer-product-availability\/\">How do I set up product availability per customer?<\/a><br \/>\n<a title=\"How to bulk upload per-customer product availability\" href=\"\/user-guide\/how-do-i-bulk-upload-customer-product-availability\">How to bulk upload per-customer product availability<\/a><br \/>\n<a title=\"What are customer groups?\" href=\"\/user-guide\/what-are-customer-groups\/\">What are customer groups?<\/a><br \/>\n<a title=\"How to set up per-customer pricing\" href=\"\/user-guide\/how-do-i-set-up-customer-pricing\">How to set up per-customer pricing<\/a><br \/>\n<a title=\"How to set up per-customer discounts\" href=\"\/user-guide\/how-do-i-set-up-customer-discounts\">How to set up per-customer discounts<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Follow this process to hide a specific product from a customer: Log in to the Onsight web console at\u00a0https:\/\/sales.onsightapp.com\/. Click on \u2018Manage your data\u2019 from the left-hand side menu. Click on the &#8216;Products&#8217; menu item. You will see a list<span class=\"ellipsis\">&hellip;<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,7],"tags":[],"_links":{"self":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/4183"}],"collection":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/comments?post=4183"}],"version-history":[{"count":2,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/4183\/revisions"}],"predecessor-version":[{"id":4472,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/posts\/4183\/revisions\/4472"}],"wp:attachment":[{"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/media?parent=4183"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/categories?post=4183"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.onsightapp.com\/user-guide\/wp-json\/wp\/v2\/tags?post=4183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}