How do I make a product inactive?

Onsight allows you to stop a product from displaying in your catalogue by marking it as inactive. This is sometimes better than deleting a product since all the product information is retained but the product is not shown in the catalogue. To mark a product as inactive, follow these steps:

  • Log in to the Onsight web console at https://sales.onsightapp.com/.
  • Click on ‘Manage your data’ from the left-hand side menu.
  • Click on the ‘Products’ menu item.
  • You will see a list of all of your products.
  • Click on the name of the product that you want to make inactive.
  • Click the ‘Edit’ button.
  • Toggle the ‘Active’ field.
  • Click the ‘Save’ button.