How do I edit an order in the Windows app?

  • Log in to the Onsight app from your Home dashboard.
  • Swipe down to reveal the Navigation bar.
  • Tap on the ‘Orders’ icon in the Navigation bar.
  • Tap on the completed order you would like to modify.
  • Swipe up to reveal the Command bar.
  • Tap the ‘Modify’ button in the Command bar.
  • Make the relevant changes to the fields as needed. Please note that you cannot modify the customer name.
  • Swipe up to reveal the Command bar again.
  • Tap on the ‘Save & Send’ button.

Your original order will be cancelled and the newly modified order should display alongside your other orders.

Making changes to the order quantity for existing order line items or applying a discount will not affect the ruling price as at the time of the order creation. The current price will be ignored.

If there was a change in the normal selling price, final selling price or discount after the order was created, the pricing will remain as it was when the order was first created.