How do I edit an order?

  • Log in to the Onsight admin console at http://web.onsightapp.com/
  • Click on ‘Orders’ from the left-hand side menu
  • Click on the reference number of the sales order you would like to modify
  • Click on the ‘Modify’ button at the top of the screen
  • Make the relevant changes to the fields as needed
  • You can update the quantities of existing order line items and you can add new items to the order
  • Click the ‘Save’ button at the bottom of the screen

Please note that any changes to the order quantity for existing order line items will still have the ruling price as at the time of the order creation. The current price will be ignored.