How do my ‘stock on hand’ numbers sync between Onsight and MYOB?

MYOB is your master database for all product information. This includes stock information.

By default, we copy the Quantity on Hand field from MYOB to the Stock on Hand field in Onsight. Alternatively, we can configure your account so that it is rather the Available field from MYOB that is copied to the Stock on Hand field in Onsight. The Stock on Hand number will show in Onsight for all your products.

When an order is created in Onsight, it gets sent to MYOB as an order.

The Quantity on Hand field in MYOB is only reduced when the MYOB order is converted into an invoice. A order on its own does not reduce the MYOB Quantity on Hand value.

Once you convert the order to an invoice, the Quantity on Hand will reduce in MYOB. This new value will then sync to Onsight.

Now, your Onsight app will show the latest stock numbers from MYOB. This completes the circular flow of stock information between Onsight and MYOB.