What is a multi-customer user?

A multi-customer user is a self-ordering customer user (customer login) who can place orders for multiple customers. For example, one of your customers might own a franchise with different outlets or have several locations. Your customer might want you to set up separate accounts and place orders for each of these outlets and/or locations.

The multi-customer user feature enables your customers to log into Onsight and choose for which customer they want to place orders. This user role is similar to the sales rep user, except a customer user can only see customer-specific prices that cannot be changed. A multi-customer user cannot create new customers. A multi-customer user can only order for the customers that the admin user has allocated to this user role.

Contact the Onsight support team at [email protected] to activate this feature on your account.

Related articles:
How to create a multi-customer user