You can configure the following three fields that will display in the email headers for your order emails, quote emails and customer login invitation emails:
|
Sender Name |
This name will display in front of the Sender Email Address. The default sender name for your account is the company name you used to sign up for your account. |
|
Sender Email Address |
When an order or quote has been created, the confirmation email will come from this email address. The default email address for a new account is [email protected]. If you would like to display your own company email address here, please contact [email protected] for more information. |
|
Reply-To Email address |
When users reply to your order or quote emails, their emails will go to this email address. The default Reply-To email address for your account is the email address that you used to sign up for your account. |
How to make changes
To view and configure these three fields, please follow these steps:
- Log in to the Onsight web console at https://sales.onsightapp.com/.
- Click on ‘Settings’ from the left-hand side menu.
- Click on the ‘Configuration’ menu item.
- Click on the ‘Order Emails’ tab.
- See your present email settings for orders.
- Click the ‘Edit’ button.
- Edit the values for the three fields.
- Click the ‘Save’ button.
- You can make the same changes in the ‘Quote Emails’ and ‘Customer Emails’ tabs.
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