How do I make a product inactive?

Onsight allows you to stop a product from displaying in your catalogue by marking it as inactive. This is sometimes better than deleting a product since all the product information is retained but the product is not shown in the catalogue. To mark a product as inactive, follow these steps:

  • Log in to the Onsight web console at
  • Click on ‘Catalogue’ from the left-hand side menu.
  • Click on the ‘Manage Products’ menu item.
  • Click on the name of the product you want to make inactive.
  • Uncheck the box next to the ‘Active’ field.
  • Click the ‘Save’ button at the bottom of the screen.