If your subscription has expired, you will no longer be able to log into the admin console. This might happen if you are on a free trial and your trial has expired. It might also happen if you have a paid subscription and you have not renewed your subscription before it expires.
To renew your subscription:
- Log in to the Onsight admin console at http://web.onsightapp.com/.
- A message will appear that says that your subscription has expired.
- Click on ‘Continue’.
- You will be shown your existing subscription plan and number of users.
- Click on ‘Continue’ and follow the payment wizard.
Here are further details on the various options in the payment wizard: What are the payment options for your Onsight subscription?