Emotional intelligence: The special ingredient to effective leadership

Effective leadership is the cornerstone of business success. Employees doing their best alone doesn’t necessarily mean it works well for the whole business. People need to work together to ensure outcomes are achieved. This is where leadership comes into play.

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How distributors can optimise their shipping costs

For distributors, seamless flow of goods is paramount to success. Efficient shipping and logistics operations are the pillars of distribution where cost-effectiveness, efficiency, and punctuality are necessary to compete. In this article, we explore the strategies and tools that distributors

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The importance of food safety in B2B

As a B2B food business, impeccable food safety standards are not an option; they are an absolute necessity. Food safety encompasses the practices, procedures, and regulations implemented to ensure that food delivered to customers is safe for consumption. From supplying

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The crucial role of UX in B2B ordering apps

User experience (UX) used to be just relegated to the B2C sphere. However, when digitisation started to permeate into everyday lives and everyone had some access to digital platforms, mobile ordering apps became implemented by almost all major businesses. It

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How lead segmentation can benefit your business

In the highly competitive B2B space, lead generation and conversion has become a priority for businesses aiming to keep ahead of the curve. A one-size-fits-all approach to marketing and sales is just insufficient nowadays. More effectively, the personalised approach has

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The human touch still triumphs in the era of self-service

The digital age has brought about changes in many aspects of business. With increasing efficiency and optimisation, self-service sales have transformed the way that businesses interact with customers. Driven by innovative technologies and customer preferences, self-service has solidified itself as

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Objection handling: Navigating prospect concerns

Objections are inevitable roadblocks that arise during the sales process. Sales professionals able to navigate these objections set themselves apart from the competition. Objection handling is a crucial skill that turns objections from hurdles into opportunities. It is the role

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From idea to execution: Considerations for starting a business

Entrepreneurship is an exciting and challenging journey. Yet, it all begins with just an idea, a thought. One of the harder parts is figuring out how to go from an idea to a full-fledged business. Turning an idea into something

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7 Tips to pursuing a passion project while working

Embarking on a passion project can be an exhilarating, creativity-fuelled experience. Following one’s passions provides a sense of fulfillment and an outlet for one’s mental and physical itches. However, for most people, financial constraints mean that many have to keep

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Searchability in digital catalogues: The key to seamlessness

In the digital era, online shopping and e-commerce has become the norm. Thus, it has become even more important for businesses to optimise the searchability of their digital catalogues. A well-organised and easily searchable digital catalogue ensures that the shopping

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